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Payment and dispatch

Payment and dispatch

The following terms and conditions apply:

Dispatch conditions

The products are delivered all over the world.

Dispatch costs (inclusive of legally applicable VAT)

Deliveries within Germany:

We do not charge any shipping costs.

Deliveries to foreign countries:

We charge shipping costs for deliveries to foreign countries on the basis of the shipping weight:

 

Germany: shipping free

 

  • Worldwide: until 499 g: 5€
  • Worldwide: 500 g until 0,99 kg: 8€
  • Worldwide: 1 kg until 1,99 kg: 11€


Zone 1:
Andorra, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Greece, Hungary, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Malta, Poland, Portugal, Romania, San Marino, Spain, Sweden, Vatican

  • Until 499 g: 5€
  • 500 g until 0,99 kg: 8€
  • 1 kg until 4,99 kg: 11€
  • 5 kg until 9,99 kg: 15€
  • 10 kg until 19,99 kg: 20€
  • 20 kg until 31.5 kg: €30
  • A new parcel is required from 31.6 kg total weight
     


Zone 2:
Albania, Bosnia and Herzegovina, Moldova, Norway, Switzerland, Serbia, Ukraine, Belarus

  • Until 499 g: 5€
  • 500 g until 0,99 kg: 8€
  • 1 kg until 4,99 kg: 11€
  • 5 kg until 9,99 kg: 20€
  • 10 kg until 19,99 kg: 30€
  • 20 kg until 31.5 kg: €45
  • A new parcel is required from 31.6 kg total weight


Zone 3 :
Afganistan, Algeria, Angola, Anguilla, Arab Jamahiriya, Argentina, Armenia, Australia, Azerbaijan, Bahamas, Bangladesh, Bahrain, Barbados, Belize, Benin, Bhutan, Bolivia, Botswana, Brazil, Brunei, Burkina Faso, Burundi, Cambodia, Cameroon, Canada, Chile, China, Colombia, Congo, Costa Rica, Djibouti, Dominica, Ecuador, Egypt, El Salvador, Ethiopia, Fiji, Gabon, Gambia, Georgia, Ghana, Grenada, Guatemala, Guinea, Guinea-Bissau, Guyana, Haiti, Honduras, Jamaica, Japan, Jordan, India, Iraq, Iran, Israel, Kazakhstan, Kenya, Kiribati, Kuwait, Kyrgyzstan, Laos, Lesotho, Libyan, Madagascar, Malawi, Malaysia, Maldives, Mali, Marshall Islands, Mauritania, Mexico, Micronesia, Mongolia, Mozambique, Myanmar, Nambia, Nauru, Nepal, New Zealand, Nicaragua, Niger, Nigeria, North Corea, Oman, Pakistan, Palau, Panama, Papua New Guniea, Paraguay, Peru, Philippines, Quatar, Russian Federation, Rwanda, Sao Tome and Principe, Solomon Islands, Samoa, Saint Lucia, Saint Vincent and the Grenadines, Saudi Arabia, Senegal, Seychelles, Sierra Leone, Singapore, Somalia, South Africa, South Sudan, Sri Lanka, Swaziland, Tajikistan, Taiwan, Thailand, Togo, Tonga, Trinidad and Tobago, Tunisia, Turkey, Uganda, Uruguay, United States, Uzbekistan, Vanuatu, Yemen, Viet Nam

  • Until 499 g: 5€
  • 500 g until 0,99 kg: 8€
  • 1 kg until 1,99 kg: 11€
  • 2 kg until 4,99 kg: 35€
  • 5 kg until 9,99 kg: 50€
  • 10 kg until 19,99 kg: 80€
  • A new parcel is required from 20 kg total weight

 

Delivery periods

Unless any other period is specified in the item description, the product is delivered in Germany within 1 - 2 days, in case of foreign deliveries, within 5 - 7 days after the order confirmation (in case an advance payment has been agreed upon, after the payment authorisation).
Please note that deliveries are not made on Sundays and other holidays.

If you have ordered articles with different delivery dates, we send the articles together in one delivery if no other agreement has been made. The delivery date for the complete order will be the same as that of the article with the longest delivery time.

In case of self-collection, we will inform you by email once the product is ready, along with the collection options. In this case, dispatch costs will not be charged.

Terms of payment

In case of deliveries within Germany, you have the following payment options:

Payment in cash at the time of collection
-  Prepayment via transfer
Cash on delivery (plus COD charges 10 € )
Payment via PayPal

In case of deliveries to a foreign country, you have the following payment options:

-  Prepayment via transfer
-  Payment via PayPal
In case of questions, please contact us at the contact details mentioned in the Legal Notice.